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Making a hospital complaint (Snippets from the frontline)

As a primary care doctor, I am responsible for admitting patients who are ill.  A plan is developed, discussion made with patient and family, and request for necessary consultants to assure thorough care.     When there are problems rendering that care and the patient’s life has been jeopardized, you want your physician to be able to complain within the …

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Daylight savings preventive care (Snippets from the frontline)

She got on a stool to change the clock and fell, breaking her hip.   From that point on “fall back in Fall” took on new meaning for Phyllis as she had surgery and received rehab.   It effected her quality of life with decreased mobility, but at least she remained at home where she could still see the clock …